Our Clients

The Breadth And Diversity Of Knowledge Is Far Superior To Others

Transitioning from having an IT person onsite to partnering with Syand has been a revelation. I've come to realize that a team brings a wealth of knowledge and expertise that surpasses that of an individual, and at a lower cost. The Syand team's breadth and diversity of knowledge are unmatched. They don't try to fit you into their box; instead, they work to fit into yours.

SYAND Repeatedly Performs Above Expectations Across Many Levels

The biggest benefit of working with SYAND is their access to a diverse and talented pool of resources specialized in various IT and business areas. As a successful and growing mid-size organization, we couldn't realistically staff and retain this level of capability on our own. SYAND treats our relationship as a true partnership, not just a vendor fulfilling basic requirements. They excel in responsiveness, adaptability, cost/value, and technology trends awareness. Their consistent performance above expectations makes them a reliable partner for managing our dynamic environment and technology stack.

SYAND Is A Great Company To Partner With

SYAND is a great company to partner with. They are incredibly knowledgeable with our IT requirements as well as responsive. Every person I work with has been very friendly and easy to work with. Having a knowledgeable resource for the compliance requirements needed by our contracts has been invaluable.

Banyan community: There is No One Better at IT than SYAND!

The personalized level of service we receive from SYAND has been amazing. They have a genuine connection to our organization and show real care for the work we do in our community. Their response times are exceptional, and I always speak to a real person rather than an automated system when I call. I truly don’t know what our organization would do without them.

SYAND’s Priority Is To Secure My Technology Platform Rather Than Simply Making A Profit.

Having had a long relationship with Syand, the greatest benefit is their deep familiarity with my school’s needs. Over the years, SYAND has consistently provided an authentic, client-centered level of service. They’ve been generous in working with me to avoid aggressive billing or unnecessary technology plans, focusing on securing the school's technology platform rather than maximizing profit. This commitment has made me reluctant to consider other IT firms. Many IT companies can offer sound services, but SYAND’s relationship-focused approach is what sets them apart. With nearly 20 years of partnership, SYAND has demonstrated a balance of service and relationship that meets my school’s needs effectively. While no service is perfect, SYAND is transparent about areas for improvement and responsive in addressing them. In my experience, they deserve high marks for their service.

They Always Go Above And Beyond

There are many benefits to using SYAND, but for our school, the biggest advantage is how they prepare us for the beginning of a school year. They are always accommodating to our many needs over the summer, ensuring we’re set up for a successful year. I’m consistently impressed by the friendliness of their staff and their readiness to solve problems that arise during the day. SYAND is quick to address and resolve any issues. For anyone on the fence about choosing SYAND, I would highly recommend giving them a try. They always go above and beyond to ensure client satisfaction, no matter the task.

They Understand Our Needs And More Importantly, Our Business And The Way We Communicate.

Taking the burden off of our in-house resources who are stretched thin already, plus having a dependable resource that can be on-site quickly, SYAND excels in communication, speed of response, and proactiveness. We’ve worked with other IT firms before, but we’ve ended those relationships and will continue to use SYAND. When we raise a ticket, we feel heard rather than just waiting for a response. SYAND treats our environment as if it were their own, earning our trust through their expertise and thoughtful suggestions.

SYAND Is Reasonable, Easy To Work With, And Their Staff Is Friendly And Knowledgeable.

We went from one in-house IT person to an entire staff, thanks to SYAND. Their team’s approach is both reasonable and accommodating, making them easy to work with. Their staff is consistently friendly and knowledgeable, providing the support we need without the hassle.

One Stop Service for All of Our IT Needs.

SYAND is very responsive and has a team of experienced staff who truly know what they are doing. Their service and solutions are cost-effective, making them the best choice for a small business like ours that doesn’t have resources for a full IT team. We recommend SYAND as a preferred Managed Service Provider in the Twin Cities metro. Their local presence, strong leadership team, and knowledgeable staff ensure comprehensive IT support.